SHOPPING INFORMATION
Go to your account page. Click on the order you want to follow from your orders here.
Click on “Return/Replace” below and select the reason to initiate return or replacement of your item. Our courier partner will pick it up from your place. Do keep the product tags and packaging intact.
You can return/replace an item within 7 days of delivery. ”Click here” to read our 7 days Easy Return policy.
Questions & Answers lets you post your queries or answer others’ queries on the website.
- Visit the item’s information page and click on ‘Have A Question?’
- Ask your question and submit
You can also browse the existing questions and answers.
Go to My Orders and tap on order you wish to cancel. Click on CANCEL button. Cancellation is not allowed if the order has been shipped.
PAYMENT INFORMATION
Once we receive the original item, we will do quality check within 2 days and initiate refund.
– For prepaid orders, it will be initiated immediately to card/bank account. Your bank will take a maximum of 7 to 10 business days to credit this amount.
– For cash on delivery orders, it will be credited to your bank account through a NEFT transfer within 2 hours.
We will also keep you updated on email and SMS.
Don’t worry! You can always login using your registered email ID or mobile number.
Follow these steps to login:
- Enter your registered email ID or mobile number as your username at the login page
- Click on the ‘Login Without Password’ button
- Enter the OTP received on your email ID/Mobile number.
These are goods and services that are delivered digitally. They include E-Gift Cards, digital movies and music, software, E-Books, online education and extended warranty, among others.
It’s really simple, follow these steps –
Step 1- Go to ‘My orders’
Step 2 – Open the relevant suborder
Step 3- Click on ‘Need Help’ Or ‘Report problem with order’.
Step 4 – Select your issue from the dropdown & submit it
And our team will get back to you through Email or SMS or call
You can use any one of the following payment methods:
- Credit card
- Credit card EMI of leading banks
- Debit card
- Net Banking
- E-Gift cards
- Wallets
